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Customer Service

Eastman’s unique size allows for personalized service, where responses to inquiries are immediate and long-term relationships are developed. Eastman has thrived for over a century throughout many changes in the industry, assuring customers that Eastman can be trusted to support them for the life of their machine investment.


Synonymous with Eastman’s 130 year history of providing premium quality cutting machines, Eastman cutting solutions and accessory equipment have been engineered using superior components, designed for rigorous daily use. To maintain the level of craftsmanship provided at the time of your original equipment investment, Eastman offers a readily available list of high quality blades, parts and accessories machined with specific tolerances.

Global Reach

Sales and service offices are located globally to support the team of experts at the company headquarters in Buffalo, NY (USA). Telephone and email support is readily available to meet the immediate needs of thousands of customers worldwide.

Who to Contact?

If you require assistance with software key renewals, ordering consumables like blades, stones and table surfaces, please call +1-716-856-2200 to reach the customer service department. The first available representative will assist you!

Customer Service

We’re here to help.

Our global team is ready to answer your pre- or post-sales questions. You can reach the experienced professionals at Eastman by calling +1 716-856-2200. To have one of our team members contact you, use the button below.

Get in Touch